Privacy Policy
Last Updated: January 15, 2026
At Op. Dr. Erkan Deniz, we place great importance on the privacy of the personal data of our patients and website visitors. This privacy policy provides detailed information about how personal data collected through the opdrerkandeniz.com website is processed, stored and protected.
1. Data Controller
Data Controller: Op. Dr. Erkan Deniz
Address: İrsen Küçük Cd. Şenlik Sk. No:44, Alayköy, Nicosia, TRNC
Telephone: +90 548 899 7000
Email: bilgi@opdrerkandeniz.com
Website: opdrerkandeniz.com
2. Personal Data Collected
2.1. Data Collected via Appointment and Contact Forms
- First and last name
- Email address
- Telephone number
- The type of procedure you are interested in (aesthetic surgery treatments)
- Information about how you heard about us
- Your preferred time to be contacted
- The message content you share in the contact form
2.2. Data Collected via the Anamnesis Form
- Medical history information
- Current health condition and medications used
- Previous operations
- Allergic reactions
- Requests and expectations
2.3. Automatically Collected Data
- IP address
- Browser type and version
- Operating system information
- Pages visited and time spent on the site
- Click data and in-site browsing behavior
- Device information (mobile, tablet, desktop)
- Referral source (the site you came from)
3. Purposes of Data Processing
Evaluating, confirming and managing appointment requests; sending appointment reminders.
Answering your questions, providing information about treatment processes, offering consultation services.
Planning personalized treatment, carrying out pre- and post-operative follow-up processes.
Complying with legal regulations and medical record-keeping obligations.
Informing you about new services, campaigns and updates.
Improving user experience, analyzing and optimizing site performance.
4. Legal Bases for Data Processing
- Explicit Consent: The consent you give when filling in appointment and contact forms
- Performance of a Contract: Fulfillment of the healthcare services agreement
- Legal Obligation: Requirements of medical record-keeping and health legislation
- Legitimate Interest: Website security and improving service quality
5. Data Retention Period
Your personal data is retained for the period required by the purpose of collection and in accordance with applicable legal regulations:
- Medical Records: A minimum of 10 years, as required by health legislation
- Appointment Records: 3 years after completion of the procedure
- Contact Records: 2 years after the purpose of contact has ended
- Marketing Consents: Until you withdraw your consent, or a maximum of 5 years
- Web Analytics Data: 2 years
6. Sharing and Transfer of Data
Your personal data may be shared with third parties in the following circumstances:
Healthcare professionals involved in your treatment process, such as anesthesiologists, laboratories and imaging centers
In the event of a court order, legal regulations, or a request from official authorities
Hosting company, email services, appointment management systems (under confidentiality agreements)
Platforms such as Google Analytics and Meta Pixel (anonymous statistical data)
Important Note: Your data is not sold or rented to third parties for commercial purposes without your consent.
7. Cookies and Tracking Technologies
Our website uses cookies to improve user experience and analyze site performance.
Types of Cookies Used:
- Necessary Cookies: Required for the website to function properly
- Analytics Cookies: Visitor statistics and site usage analysis
- Functional Cookies: To remember your preferences
- Marketing Cookies: To show you personalized advertisements (with your consent)
You can manage, delete or block cookies from your browser settings. However, in this case some site features may not function properly.
8. Data Security
The following measures are taken to ensure the security of your personal data:
All data communication takes place over encrypted channels
Our systems are protected by firewalls
Only authorized personnel can access the data
Regular backups to protect against data loss
9. Your Rights
You have the following rights regarding your personal data:
To learn whether your personal data is being processed
To request information about the data being processed
To request correction of inaccurate or incomplete data
To request the deletion of your personal data
To object to data processing activities
To request your data in a structured format
To exercise the rights above, you can send an email to bilgi@opdrerkandeniz.com or
contact us by phone at +90 548 899 7000. Your request will be evaluated within 30 days at the latest.
10. Third-Party Links
Our website may contain links to social media platforms (Instagram, Facebook, YouTube, TikTok) and other third-party websites.
We are not responsible for the privacy policies and data processing practices of these sites. We recommend that you review
their privacy policies before visiting these sites.
11. Changes
This privacy policy may be updated from time to time in line with changes in legal regulations or updates to Our Services.
When significant changes occur, the update date on our website will be revised, and where necessary, you will be notified
by email.
12. Contact
You can contact us with any questions about our privacy policy or requests regarding your personal data:
bilgi@opdrerkandeniz.com
+90 548 899 7000
İrsen Küçük Cd. Şenlik Sk. No:44, Alayköy, Nicosia, TRNC